Considering the developments in communications and technology, most organizations have made changes in the way they do business. These organizations find them selves having to reflect these changes on a daily basis. They need to exhibit the difference in their flexibility and delivery of services. This could involve fresh construction, refurbishing of premises, installation of new technologies and up gradation of systems.
Services Required
Planned maintenance involves the provision of facilities services in the area of operation, maintenance and repair for building services. Hence, this requires the ability to provide support services such as cleaning, porterage, catering reception, mail room, help desk and procurement. Building services include air conditioning, water treatment, fabric and glazing, electrical and mechanical, grounds maintenance, lift and security, refrigeration, and others.
Technical services include health and safety management, predictive engineering, environmental management, forward maintenance planning, risk management and more. Water and air hygiene include water hygiene and water treatment.
Service Providers
A good services provider should be able to handle every thing from maintaining an air conditioner to the most complex solution to a maintenance problem. An efficient maintenance organization has to have a huge pool of man power that are professionally qualified and trained in various aspects of planned maintenance.
Professionalism
Professionals from different disciplines that cover the entire gamut such as management, electrical, plumbing, health and hygiene, air conditioning, landscaping, refrigeration, security, cleaning services, etc are required to provide these services efficiently and professionally.
Maintenance companies ensure that they have staff that is good at trouble shooting to handle crises at any time of the day or night. They are capable and efficient and always cooperative. These companies understand the value of customer service and ensure that their staff is always available for their clients.
Planned maintenance therefore requires tremendous man power and infrastructural strengths for any organization to thrive in this environment.
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